Report a missed commercial waste collection

Before contacting us, please refer to the following list. The list provides reasons why we may not have collected.

  • The bin / sacks were not placed at the collection point by 5:30am on the day of collection.
  • The bin / sacks contained hazardous waste.
  • The bin / sacks were contaminated.
  • The bin/sacks were too heavy.
  • The lid of your bin was not closed.
  • There was extra waste alongside your bin(s).
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Alternatively, you can call 01443 866533.

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